Our Guarantee
At 1stphome.it.com, we stand firmly behind the quality of every product we sell. If you are not fully satisfied with your purchase for any reason, we offer a 60-day return policy. This generous window gives you ample time to test supplements in real training conditions and confirm they support your performance goals. Your confidence in our platform matters more than any single transaction, and we back every order with this promise.
Return Window
You have 60 days from the date of delivery to initiate a return. Items must be in their original, unused condition with seals intact and original packaging undamaged. To start a return, simply contact our support team with your order number and reason for return. We will respond with step-by-step instructions, a return address, and any necessary documentation. We believe returns should never be a source of stress — our process is designed to be straightforward, transparent, and respectful of your time.
Refund Process
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds are processed promptly, with the credit automatically applied to your original method of payment within 5 to 10 business days. We understand that time matters, especially when you are budgeting for your next supplement cycle, so we work efficiently to complete refunds without unnecessary delays or bureaucratic obstacles.
Free Returns
Returns should never cost you extra. 1stphome.it.com offers free returns on all eligible items. You will not be charged restocking fees, return shipping costs, or processing fees of any kind. Our goal is to provide a truly risk-free shopping experience, so you can try new products, explore different flavors, or test a new pre-workout formula with complete peace of mind. If it does not work for you, sending it back costs absolutely nothing.
Exceptions
Certain items, such as those marked as final sale, digital gift cards, or products that have been opened and substantially consumed, may not be eligible for return. Please review individual product descriptions and labels carefully before purchasing. If you are unsure about eligibility or have questions about a specific product, our support team is available to assist you before you complete your order. When in doubt, reach out — we would rather help you choose the right product than process a return.